---
title: Privacy Policy
---
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# Privacy Policy
##### 1. Identification
**Holder:** mbudo, marketing ideas SL (en hereinafter, “**mbudo**”).
**NIF:** B-87738936
**Registered Office:** Paseo de la Castellana, 91 - 28046 - Madrid – Spain. Phone: (+34) 91 078 58 02
**Data Protection Officer (DPO):** info@mbudo.com
##### 2. Information and consent
By accepting this Privacy Policy, the User is informed and gives their informed, express, free, and unequivocal consent for the personal data they provide through the webpage located at the URLs:
mbudo.com
business.mbudo.com
info.mbudo.com
(hereinafter, the "Website") are processed by **mbudo**.
##### 3. Obligation to provide data
The data requested on the web forms are generally mandatory (unless otherwise specified in the required field) to comply with the established purposes. Therefore, if they are not provided or are not provided correctly, they will not be able to be attended to, without prejudice to the fact that you can freely view the content of the Website.
##### 4. For what purpose will *mbudo* process the user's personal data and for how long?
The personal data provided through the Website will be processed by **mbudo** for following purposes:
Manage, process and respond to requests, incidents, or queries from the User.
Evaluate the candidacy in the personnel selection processes, when the User submits their CV through the "Work with us" form.
Periodically send Users, including by electronic means, commercial communications related to products, services, promotions, offers, events, or news that may be of interest to them, if the User gives their consent by checking the corresponding checkbox.
Manage and carry out opinion surveys, market segmentation, studies, statistics, profiles, and similar activities.
The User's data will be kept in accordance with the aforementioned purposes until their consent is opposed or revoked.
##### 5. What User data will mbudo process?
**mbudo**, will process the following categories of User data:
Identification data: name, surname, ID, postal address, email address, etc.
Employment details data.
Personal characteristics data: Date of birth, gender, nationality, etc.
Data on social circumstances: Hobbies, lifestyle, marital status, etc.
In the event that the User provides data from third parties, they declare that they have their consent and undertake to transmit the information contained in the Privacy Policy, exempting **mbudo** from any responsibility in this regard. However, **mbudo** may carry out periodic verification of this fact, adopting the corresponding due diligence measures, in accordance with data protection regulations.
##### 6\. What is the legitimacy of the processing of your data?
The processing of the User's data by **mbudo** is based on the consent that is requested and that can be withdrawn at any time. However, if you withdraw your consent, this will not affect the legality of the processing carried out previously.
The consent obtained for the aforementioned purposes are independent, so the User may revoke only one of them without affecting the others.
##### 7\. To which recipients will the user data be communicated?
The User's data may be communicated to internal departments of **mbudo**, never to third parties, so that they are processed by them to send the Participant commercial communications, including by electronic means, about products and services that may be of interest to them, except that the User expresses their will against by checking the box enabled for this purpose.
##### 8\. User responsibility
**The User:**
Guarantees that they are over 18 years of age and that the information they provide to **mbudo** is true, exact, complete and up-to-date. For these purposes, the User is responsible for the veracity of all the data that they communicate and will keep the information provided properly updated, in such a way that it responds to their real situation.
Guarantees that they have informed the third parties of whom they provide their data to, of the aspects contained in this document. Likewise, it guarantees that they have obtained their authorization to provide their data to **mbudo** for the indicated purposes.
The User will be responsible for any false or inaccurate information that they provide through the Website and for any direct or indirect damages that this may cause to **mbudo** or to third parties.
##### 9. Commercial and promotional communications
One of the purposes for which **mbudo** processes the personal data provided by Users is to send them electronic communications with information regarding products, services, promotions, offers, event, or news relevant to Users. Whenever any communication of this type is made, it will be addressed solely and exclusively to those Users who have not previously expressed their refusal to receive them.
In the event that the User wishes to stop receiving commercial or promotional communications from **mbudo**, they can request the cancellation of the service by sending an email to the following email address: info@mbudo.com
##### 10\. Exercise of Rights
The User can send a letter to **mbudo**, Paseo de Recoletos, 5 - 28004 Madrid, with the Reference "Data Protection", attaching a photocopy of their identity document, at any time and free of charge to:
Revoke the consent granted.
Obtain confirmation as to whether or not personal data concerning the User is being processed in **mbudo**.
Access your personal data.
Rectify inaccurate or incomplete data.
Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Obtain from **mbudo** the limitation of data processing when any of the conditions provided in the data protection regulations are met.
Obtain human intervention, to express your point of view and to challenge the automated decisions adopted by the **mbudo**.
Request the portability of your data.
##### 11\. Security measures
**mbudo** will process the User's data at all times in an absolutely confidential manner and keep the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee the security of User data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.
**Latest update:** 09-01-2023
Copyright © mbudo, marketing ideas, S.L. All rights reserved.
[.png?width=157&height=33&name=Logotipo%20mbudo%20(1).png "logo mbudo")](https://mbudo.com)
Paseo de la Castellana, 91 - 28046 Madrid - Spain
[+34 91 078 58 02](tel:+34%2091%20078%2058%2002)
[info@mbudo.com](mailto:info@mbudo.com)
Rua Afonso Praça, nº 30 – 7º e 8º Pisos
1495-061 Lisbon
[+35 1 211 215 000](tel:+35%201%20211%20215%20000)
[info@mbudo.com](mailto:info@mbudo.com)
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*03/09/2026*
[AI in Customer Service: Chatbots and Automation in HubSpot](https://mbudo.com/en/blog/ai-in-customer-service-chatbots-and-automation-in-hubspot)
*03/06/2026*
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